Senior Director, Infrastructure and Operations

ABOUT INVENTIVA

Inventiva is a clinical-stage biopharmaceutical company headquartered in France, focused on the development of lanifibranor in a Phase 3 trial, NATiV3, in MASH. To learn more, please visit: https://inventivapharma.com/

The Opportunity

We are seeking an experienced and strategic Senior Director, Infrastructure & Operations to lead the company’s enterprise technology infrastructure, Service Operations, and digital employee experience. This leader will own the technology backbone of the company—the foundational infrastructure, connectivity, platforms, and operational services that enable the organization to operate securely, reliably, and efficiently.

The Senior Director will oversee enterprise infrastructure, network services, Service Operations, end-user computing, digital employee experience, productivity platforms, collaboration technologies, audio/visual services, monitoring, resilience, and disaster recovery.

This leader will build and execute a modern Infrastructure & Operations strategy that supports the company’s growth across R&D, clinical, commercial, and corporate functions. The role will drive operational excellence while modernizing the technology environment through automation, AI-enabled capabilities, improved service delivery, and a strong focus on employee experience.

Key Responsibilities

• Work closely with R&D IT, Commercial & Medical IT, G&A IT, Cybersecurity, Data & AI, and other technology leaders.
• Lead the strategy, architecture, and operation of the enterprise technology infrastructure that forms the company’s technology backbone. This includes network services, infrastructure platforms, storage, endpoint and end-user computing, monitoring, backup, and related operational capabilities.
• Establish standards for reliability, performance, capacity, lifecycle management, security, and resilience while ensuring the infrastructure can scale with the company’s growth.
• Own Service Operations and IT service management, including service desk, incident and problem management, change management, service requests, knowledge management, and service-level performance.
• Create a highly responsive and increasingly self-service technology experience for employees. Lead efforts to simplify the user experience, automate support, improve adoption, and use operational data to continuously improve service quality.
• Oversee the company’s productivity and collaboration platforms, including Microsoft 365 or comparable enterprise platforms, email, messaging, document collaboration, conferencing, and related technologies.
• Own the technology experience for conference rooms, video conferencing, audio/visual systems, and workplace collaboration environments, ensuring these services are reliable, standardized, and easy to use.
• Partner with the R&D Architect and business stakeholders to identify, develop, and execute AI use cases that create measurable business value.
• Help translate business needs into practical AI solutions while ensuring the necessary infrastructure, platforms, security, data, governance, and operational capabilities are in place. Identify opportunities to apply AI and automation to IT operations, employee workflows, productivity platforms, service management, and other areas of the business.
• Partner with the R&D Architect, Cybersecurity, Data & AI, Legal, Privacy, Quality, and other stakeholders to ensure AI solutions are secure, appropriately governed, and scalable.
• Lead infrastructure resilience, backup and recovery, disaster recovery, and operational readiness. Establish appropriate recovery strategies for critical technology services and ensure they are regularly tested.
• Partner with Cybersecurity, Quality, Compliance, and other stakeholders to ensure infrastructure and operational practices meet the requirements of a regulated biopharmaceutical environment, including applicable GxP, security, privacy, and data integrity requirements.
• Manage strategic infrastructure, Service Operations, productivity, workplace technology, AV, and managed-service providers. Ensure appropriate performance, accountability, cost management, and operational support.
• Drive modernization, automation, technical debt reduction, observability, self-service, and continuous improvement across the Infrastructure & Operations organization.
• Build and lead a high-performing organization spanning Infrastructure, Service Operations, End User Computing, Digital Employee Experience, Productivity Platforms, Collaboration, and AV/Workplace Technology.

Qualifications

• Demonstrated leadership experience across enterprise infrastructure, IT service management, end-user computing, digital employee experience, productivity platforms, collaboration technologies, and enterprise operations.
• Experience with Microsoft 365 or comparable productivity platforms, ITSM, endpoint management, networking, infrastructure, AV/collaboration technologies, observability, automation, and managed
• Experience with GxP environments, cybersecurity, disaster recovery, business continuity, and regulated technology operations.
• Strong executive communicator and people leader who can balance strategic transformation with operational excellence and who brings a customer-focused, pragmatic approach to technology leadership.
• Ability to work collaboratively across functions in a small, evolving organization

Required / Preferred Education and Licenses

Required

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline
• 12+ years of progressive of progressive IT infrastructure, service operations, and technology leadership experience.

Preferred

• Experience within pharmaceutical, biotechnology, life sciences, healthcare, or another regulated environment is strongly preferred.
• Meaningful experience supporting an organization preparing for or executing a product launch and/or NDA submission is strongly preferred.

WHY JOIN US

Join Inventiva at a pivotal moment as we prepare for our next phase of growth. This is an opportunity to contribute your expertise, collaborate across teams, and help advance our mission to improve the lives of patients with serious unmet medical needs.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factor prohibited by law.